Refund Policy

Last updated: June 12, 2026

Global Founder Access is operated by KrosWeb Enterprise Inc. We offer a 30-day money-back guarantee on purchases made through this site. If you are not satisfied with your purchase, you may request a full refund within 30 days of the order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund:

• Visit paddle.net and look up your order using the email address used at checkout, or
• Contact our support team and we will help you process the refund through Paddle.

After a refund

Once a refund is issued, any digital entitlement granted by that purchase (for example, an unlocked readiness report) will be revoked. Refunds are returned to the original payment method and typically appear within 5–10 business days, depending on your bank or card issuer.

Chargebacks

If a chargeback is filed for a transaction, the associated entitlement will also be revoked.

Contact

For any questions about refunds or billing, contact support or visit paddle.net.